
Your gift card is issued by the Card Issuer, and the terms and conditions constitute an agreement between the Card Issuer and you. You should read and be familiar with these terms. Gift Card is subject to and governed by terms and conditions that are stated or described on the back of the gift card. Hopefully, after receiving this poor mark they'll write one for their clients.Your Groupon, Inc. A lack of telephone customer support doesn't help their cause either, and they add further damage when they don't have a transferring policy that could benefit beneficiaries. Customers have to jump through hoops to close an account even if someone isn't deceased. Aside from not having a dedicated page to the policy, Groupon doesn't have a stated policy either.

Groupon gets low marks for its closing account process after someone dies for several reasons. Atticus' Legacy Review of Groupon's closing account process when someone dies = 4/10 stars Official Groupon page on closing accounts (See section 6) Official website: Official Groupon page on transferring bucks Instead visit this Groupon Customer Support page to contact Groupon. What if I don't have the required information?ĭon't bother calling Groupon, as they don't list a phone number for customer support. Atticus recommends logging in, and redeeming all points prior to alerting Groupon to your loss. That means after you contact Groupon regarding your loved ones departure, those points are forfeit. Groupon is pretty clear in its policy that Groupon Bucks or any other credit of value is non-transferrable.
